1. WHAT ARE YOUR MINIMUMS, DELIVERY IF NOT IN STOCK?
Minimums depend on the weight of fabric. For lightweight fabrics, approximately 1400 yds and regular weight between 800 to 1000 yds. Delivery is 3 weeks for exmill made in USA or 30 days exmill from china or Korea.
2. WHAT IS TRANSIT TIMES VIA BOAT?
To LA ports -14 days via boat from china plus customs and 10 days from Korea plus customs. Transit time from China to New York is 30 days minimum. Transit time from China to Vietnam is 5-7 days. Transit times are only estimates, and we are not responsible for delay beyond our control.
3. DO YOU ACCEPT CREDIT CARD AS A FORM OF PAYMENT?
We no longer accept credit card. We can factor your order through Hana Financial or we also accept company check.
4. WHAT IS RETURN POLICY?
We accept returns for stock goods as long as they are in original, uncut condition. You will have to wait for Return Goods Authorization or RGA before returning fabric. Claims must be done within 7 days from the receipt of the goods. We accept returns.
5. CAN YOU SHIP SAME DAY?
Yes, upon request, we can ship same day using our own truck to local destinations in Los Angeles. For out of state customers, we can ship through EDI, Fedex, Daylight, or any transport company requested by customer.